At AjnaYoga, places in classes, private sessions, workshops and events are limited. This cancellation policy helps us manage bookings fairly and gives other participants the opportunity to take available places.

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Yoga & Pilates Group Classes

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Registrations are made through our online booking system.

We understand that plans can change. If you need to cancel a class, you can do so through your online account.

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• Morning classes: cancellation by the evening before the class.

• Afternoon and evening classes: cancellation at least 4 hours before the class starts.

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Cancellations made after these deadlines, as well as no-shows without prior notification, will be charged. This applies to both single-class bookings (drop-ins) and Abos.

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Exception: In the event of serious illness, injury or an emergency, no cancellation fee will be charged.

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Workshops & Events

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Cancellations must be made by email or text message.

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• More than 12 hours before the event/workshop: full refund.

• Less than 12 hours before the event/workshop: the booking is non-refundable, even if the place can be filled by another participant.

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Exception: In the event of serious illness, injury or an emergency, no cancellation fee will be charged.

If a specific workshop or event has different cancellation conditions, these will be stated on the relevant event page and apply to that booking.

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Private Sessions

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This applies to Personal Yoga, Pilates, Thai Yoga Massage, Sound Massage and private Sound Bath sessions.

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A 24-hour cancellation policy applies. If you cancel less than 24 hours before your appointment, 50% of the agreed price will be charged.

In the event of serious illness, injury or an emergency, the cancellation fee may be waived at AjnaYoga's discretion.

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Cancellation by AjnaYoga

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If AjnaYoga needs to cancel a class, workshop, event or private session, any prepaid amount will be fully refunded or, where appropriate, credited towards an alternative date.

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Contact

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For cancellations or questions regarding this policy:

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AjnaYoga

Tzoanna Karanika
Email: joanna_ajnayoga@ajnayoga.ch
Tel. +41 78 845 36 07