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Cancellation Policy

At AjnaYoga, places in classes, private sessions, workshops and events are limited. This cancellation policy helps me manage bookings fairly and gives others the opportunity to take available spots.

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Bookings, cancellations and rescheduling for regular classes are managed through the online booking system.

 

Yoga & Pilates Group Classes

You can cancel your booking free of charge up to 12 hours before the class starts. Cancellations made less than 12 hours before the class, as well as no-shows, will be charged or deducted from your class Abo.

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Private Sessions

Private sessions must be cancelled at least 24 hours in advance. Cancellations made less than 24 hours before the appointment may be charged at 50% of the session price.

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This policy applies to Personal Yoga, Private Pilates, Thai Yoga Massage, Sound Massage and private Sound Bath sessions.

In cases of serious illness, injury or emergency, please contact me directly. I will consider the circumstances on an individual basis.

 

Workshops & Events

Cancellations must be communicated by email or text message.

  • At least 12 hours before the event or workshop: full refund.

  • Less than 12 hours before the event or workshop: the booking is non-refundable, even if the spot can be filled by another participant.

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If a specific workshop or event has different cancellation conditions, these will be stated on the relevant event page and apply to that booking.

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Cancellation by AjnaYoga

If I need to cancel a class, workshop, event or private session, any prepaid amount will be fully refunded or, where appropriate, credited towards an alternative date.

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Contact

If you have any questions about this policy, please contact me directly.

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AjnaYoga

Tzoanna Karanika

joanna_ajnayoga@ajnayoga.ch

+41 78 845 36 07

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