Privacy Policy

Overview

Protecting your privacy is important to us. This Privacy Policy explains how AjnaYoga collects, uses, stores, and protects your personal data when you visit our website, book a class or service, purchase products, or contact us. By using this website, you agree to the collection and processing of personal data as described in this Privacy Policy.

Data Controller

The controller responsible for processing personal data is:

Tzoanna Karanika

Winkelweg 6

8853 Lachen

Switzerland

Email: joanna_ajnayoga@ajnayoga.ch

Phone: +41 78 845 36 07

Personal Data We Collect

Depending on how you interact with our website, we may collect the following information:

Information you provide

Name
Email address
Telephone number
Billing and shipping address
Payment information (payments are processed securely by our payment providers; AjnaYoga does not store complete payment card details)
Information submitted through contact forms
Information provided when booking classes, workshops, private sessions, or purchasing products

Information collected automatically
When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type and device information
Operating system
Pages visited
Date and time of access
Cookies and similar technologies

How We Use Your Personal Data

We process your personal data to:

manage bookings and appointments
process purchases and payments
ship products
respond to enquiries
communicate important information about your bookings
send newsletters or marketing communications where you have subscribed
improve our website and services
maintain the security and functionality of the website
comply with legal obligations

Cookies

Our website uses cookies to ensure proper functionality and to improve your browsing experience. Where required, you may choose whether to accept optional cookies through our cookie settings. You can also disable cookies through your browser settings, although some parts of the website may no longer function correctly.

Analytics

We use Google Analytics to understand better how visitors use our website and to improve our services. Google Analytics may collect information such as pages visited, time spent on the website, and general device information. Where legally required, analytics cookies are only activated after your consent.

Third-Party Services

To provide our services, we may use trusted third-party providers, including:

Wix (website hosting and booking system)
Payment providers
Google services (such as Google Analytics or Google Maps, where applicable)

These providers process personal data only as necessary to deliver their services and according to their own privacy policies.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law. Booking, order, and accounting records may be retained for the periods required under Swiss legal and tax regulations.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Your Rights

Under applicable Swiss data protection law, you may have the right to:

request information about your personal data
request correction of inaccurate data
request deletion of your personal data where legally permitted
withdraw consent where processing is based on consent
object to certain processing activities

To exercise your rights, please contact us using the details below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The latest version will always be published on this website.

Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:

AjnaYoga